Refunds & Cancellation Policy

Customer First-

SurgiMarts is committed to provide a professional and pleasant service experience to all its customers and we have a very transparent and customer friendly policy on refunds and cancellation of any order. Customer satisfaction is our first priority. If you are not happy with our services or with the product so you can cancel the order or return the order at any point of time (with in 15 days after delivery) . Our Objective is to make computing Experience simple and secure.

Kindly contact us if you have any problems with our services or with the product. we will work on your request as soon as possible.

All our products are covered by money-back guarantee. If you are not happy with the services or there is problem with a product, you have to report within 48 hours, and our Customer Service Team / Sales Team will look in to the matter and then will take an appropriate decision, and we will get back to you within 3 to 5 business days with the full details of refund.

Our Billing Team contact you before proceeding the refund. we would be accepting the request and refund customer’s money to the same customer’s bank account or credit card or pay pal account which one was used on that time of purchase. All refunds would be credited in customer account within 7-10 working days after acceptance of Refund request.

Return Policy

SurgiMarts.com accepts return for up to 15 days on products. Product Warranty is the responsibility of the Manufacturer unless otherwise specified. Please contact us for Manufacturer Contact Information
Replacement within: 15 days
Restocking Fee for products without defect: 15.00%

All returns must include the following or it will be declined and returned back to you at your cost:

Receipt or Proof of Purchase.
Original UPC should be on product and on retail package.
All accessories, manuals, warranty card, etc should be there.
No physical damage.
Valid RMA number for the correct product and order.

Packaging Programs

At SurgiMarts.com , we contribute a great customer packaging experience. One of the biggest dare in e-commerce packaging is planning it to be as compact as possible while securing that products arrive fully undamaged. We take feedback from our customers to get new ways to improve manufacturer packaging on items we sell, and innovate on the packaging we use in our fulfillment centers under our hamper free packaging. Basically our aim is to reduce the amount of packaging required while securing products arrive to our customers undamaged. If you get a damaged product, please let us know about your experience. We will utilize that knowledge and talk with the vendor and if require we’ll work to enhance the packaging and may be restrict the item from sale until a packaging change, it is all to ensure that we are giving a great customer service.

If you want your order quickly, We can do that but at additional cost and you have to send us a special email with your order number

For items that are in stock, your items ship as they become available. You can write an email if you want to receive some items quickly.

The number of shipments we make for your order is dependent upon the location

Place an Order with Guaranteed Delivery

Place your order through Webshop.OpenAdmission.org Shopping Cart to receive it by the guaranteed delivery.

To place an order with guaranteed delivery:

Add the qualifying item to your Shopping Cart and proceed to checkout.
Choose an eligible shipping address within the United States
When available, select the guaranteed shipping option shown on the checkout page and your delivery date will state “guaranteed” and be displayed on the final page before you place the order.
There is also a delivery charges depend on the locations.
Pay using your credit card or debit card.
After the payment you will receive a confirmation email
Canceling order, combining orders, or changing your shipping address or shipping options after you place the order might affect your eligibility for guaranteed delivery.